Rustic Log Furniture and Railing Home
Rocky Top Northern White Cedar Log Furniture & Log Railing

Home Page Rustic Log Furniture and Log Railing Graphic About Us Catalog FAQ Contact
Shipping
Log Furniture Header
Log Railing Header

Follow us on TwitterBecome a Fan on FacebookWatch our YouTube VideosPinterest LogNew Dollywood Store

A majority of our furniture is pre-assembled prior to shipping. To mention a few, we pre-assemble headboards and footboards for beds, seats and backs for chairs and rockers, table tops, and even our railing sections. This is for your convenience and to save you time.

Rocky Top takes great pride to be sure your items are packaged well before shipment. In taking these extra pre-cautions, we help to ensure the safest delivery possible for your furniture and/or railing. When your order has been shipped you will be called so that you can make the proper arrangements for your delivery.

A majority of our items will ship via freight carrier. Due to the volume of shipping that we do annually, Rocky Top receives a substantial discount with our shipping carrier. This discount will then be passed on to you, insuring you the lowest shipping rates possible.

There are two different options when it comes to shipping your order, with Option 1 offering the greatest discount:

Option 1

Place of Business in a Commercial Area OR to the Nearest Shipping Terminal

Shipping to either of these locations will save you money. If going to a terminal nearest you, the shipping company will call to let you know that it has arrived. It is the customer's responsibility to make arrangements to pick up the order in an appropriate time frame.

Note: A business in a home is not considered a Place of Business in a Commercial Area.


Option 2

Residential

Shipping your item to a home in a residential area. In this option, the shipping company will call you to set up an appointment for your residential delivery. The freight company has an additional charge for a residential delivery.

For questions, or to receive a FREE SHIPPING QUOTE, please send an e-mail to info@rockytoplogfurniture.com or call us toll free at 1-800-332-1143.


IMPORTANT

Upon receiving your order, it is very important that you inspect all furniture and/or railing for any possible damages or missing items. If you do notice that something is damaged or missing, this MUST be noted on your delivery receipt. If this should happen, please contact Rocky Top immediately and we will take all necessary steps to insure that your product will be redelivered as soon as possible.

Rocky Top cannot be held responsible for any damages or missing pieces that are not noted on your delivery receipt.


Your online source for log furniture and log railing!
Home · Log Beds · Dressers · Chests · Armoires · Nightstands · Mirrors · Couches & Futons · Tables · Chairs · Benches · Swings · Outdoor Log Furniture · About Us · Shipping · Dealer Info · Commercial Clients · Log Furniture Specials · Log Homes · Catalog · FAQ · Contact Us · Links · Site Map
Page Bottom Graphic Copyright 2012 Rocky Top Log Furniture & Railing. All Rights Reserved.